He ruined our special day

Where do I start. Ayo was an absolute disgrace to deal with as a wedding photographer. We engaged his services for our special day and also the pre wedding photoshoot. He has very poor communication skills and you have to almost push him to do his work. It first started by him cancelling our pre wedding shoot on the day which was appalling and no excuse whatsoever. We decided we didn’t want to use him anymore due to his lack of professionalism. He refused and stated we had a contract but he felt